Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Mobile phone number
• Catering inquiry information
• Event details
• Order information
• Customer support requests
• Any information you voluntarily submit through our website

We may also automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

• Respond to inquiries
• Process catering requests and orders
• Schedule appointments and events
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Send SMS communications when you have provided your consent
• Send promotional communications only if you have specifically opted in

SMS Communications

38 Prime Catering, LLC (Burgr DFW) provides SMS communications only to individuals who voluntarily opt in through our website.

You must be 18 years of age or older to opt in to and receive SMS messages from us.

Our website provides two separate SMS consent options so you can independently choose the types of messages you wish to receive.

Marketing SMS Consent

Customers who select the Marketing SMS checkbox consent to receive recurring marketing and promotional text messages.

The exact consent language presented during opt-in is:

I agree to receive recurring marketing and promotional text messages from 38 Prime Catering, LLC (Burgr DFW) at the phone number provided. These messages may include special offers, discounts, promotions, and updates. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Consent is not a condition of purchase. By opting in, you agree to our Privacy Policy and Terms of Service.

Informational SMS Consent

Customers who select the Informational SMS checkbox consent to receive service-related text messages.

The exact consent language presented during opt-in is:

I agree to receive text messages from 38 Prime Catering, LLC (Burgr DFW) regarding my orders, catering inquiries, appointments, account updates, customer support, and other service-related notifications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. By opting in, you agree to our Privacy Policy and Terms of Service.

You may opt in to one or both message categories.

You may opt out at any time by replying STOP to any SMS message.

For assistance, reply HELP or contact us using the information below.

How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted service providers that assist us with:

• Website hosting
• Payment processing
• Customer support
• SMS delivery
• Email communications
• Business operations

These providers are authorized to use your information only as necessary to perform services on our behalf.

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver SMS messages.

Cookies

Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance your browsing experience.

You may disable cookies through your browser settings; however, some features of our website may not function properly.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to the personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw your consent for marketing communications.
• Opt out of SMS communications at any time by replying STOP.

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.

Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.